The Traders Advocacy Group Ghana (TAGG) has raised serious concerns over contractual arrangements between the Ghana Revenue Authority (GRA) and TRUEDARE Investment Limited, citing a lack of transparency and inadequate stakeholder engagement.
In a statement dated January 28, 2026, TAGG said the GRA sought parliamentary approval for the contracts without prior consultation with traders and importers who will be directly affected by their implementation.
The group described the process as being conducted in bad faith, arguing that it undermines principles of transparency, accountability and inclusiveness.
TAGG disclosed that following an appeal to the Presidency, the GRA was directed to review the contract. However, the Authority has since failed to formally communicate the outcome of that review to key stakeholders.
Instead, TAGG said the GRA organised a forum that focused largely on the economic benefits of deploying Artificial Intelligence (AI) systems in customs operations, without adequately addressing broader concerns relating to fairness, due process and stakeholder inclusion.
The group also questioned the capacity of TRUEDARE Investment Limited, noting that the company has no publicly known track record in managing AI-driven customs valuation and classification systems.
According to TAGG, traders are worried that experienced local technology firms were sidelined in the process, raising serious doubts about competence, value for money and the overall integrity of the procurement.
To ensure accountability, TAGG has submitted an application to the Right to Information (RTI) Commission requesting full disclosure of the contract details, stressing that the move is intended to safeguard the interests of traders and promote transparency in public procurement.
The group said it remains committed to constructive engagement with relevant authorities in the interest of maintaining a stable and peaceful business environment in Ghana.
READ ALSO:
- Bawumia can be given an equal opportunity to become President – Matthew Nyindam
- Ejisu MP alarmed over youth violence, cites unemployment as root cause
- Ground Up Chale sues Kwesi Arthur over online accusations, seeks more than GH₵10 million in damages
- Kennedy Agyapong has what it takes to create jobs – UEW Professor urges NPP delegates
