The Ghana Water Limited (GWL) has announced the temporary shutdown of the Teshie-Nungua Desalination Plant due to unresolved contractual challenges and the lack of critical maintenance needed to sustain efficient and safe operations.
The plant, which has been a key source of potable water for thousands of residents along Accra’s eastern coastal corridor—including Teshie, Nungua, Spintex, La, and parts of Sakumono—has faced mounting operational strain in recent months.
According to management, the decision to suspend operations is intended to safeguard the long-term integrity and reliability of the facility.
In a statement signed by GWL’s Public Relations and Communications Manager, Stanley Martey, the company explained that delays in fulfilling servicing obligations under existing agreements had significantly affected the plant’s performance, making it necessary to halt operations temporarily.
“The decision, though regrettable, is essential to ensure the safety, functionality, and sustainability of the facility,” the statement said.
GWL acknowledged that the shutdown would inconvenience many residents and businesses in the affected areas.
As part of mitigation measures, the company has begun rerouting water from alternative treatment plants and deploying water tankers to serve the most affected communities. Essential service facilities such as hospitals, schools, and health centres have also been prioritised under the interim supply arrangements.
To ensure equitable distribution, GWL has rolled out a demand management programme aimed at optimising water delivery across the eastern corridor.
“We are working closely with the operators and relevant stakeholders to minimise the impact on our valued customers,” the management assured.
Technical teams have begun assessments, contractual reviews, and stakeholder consultations to address the underlying issues and expedite the plant’s restoration.
GWL stated that the objective is to ensure the desalination plant resumes operations efficiently and sustainably once the challenges are resolved.
“The company remains fully committed to providing safe, reliable, and continuous water supply services to all Ghanaians. We sincerely apologise for any inconvenience caused and appreciate the patience, understanding, and cooperation of our cherished customers,” the statement added.
GWL further indicated that regular updates on the progress of the maintenance work and timelines for restoration would be shared through its official website, social media platforms, the media, and community engagement representatives.
The company reiterated its deep regret for the inconvenience caused and assured the public that every effort was being made to restore operations as swiftly as possible while prioritising the safety and efficiency of the desalination infrastructure.
Residents and customers experiencing supply challenges have been urged to contact GWL through its toll-free line 0800 40000 (on Vodafone), 0302 2218240, or via mobile numbers 0207385088, 0207385089, and 0207385090. WhatsApp lines 0555123393 and 0555155524 have also been made available for quick assistance and enquiries.
Source: GNA